Silverbear's Media & Publishing Subscriber Solution


Silverbear's Media and Publishing Subscriber Management Solution is designed to allow organisations to manage publication subscriptions, activate any content access and entitlements and manage subscriptions or subscription cancellations

Based upon a highly configured version of Microsoft Dynamics CRM, Silverbear's Subscriber Management Solution provides all of the essential tools required to manage subscriptions to offline and online media publications including:

Features & Benefits of Silverbear's Media & Publishing Solution


  • Subscriber data management - capturing all of a subscriber's key information and their interests
  • Manage subscriptions to different publications from a single interface
  • Subscription payment management - automatic subscription renewal generations, notifications and reminders
  • Subscription discount package management including multi-title subscription discounts, free or discounted trial offers, and introduce a friend offers
  • Online self service capabilities, allowing new customers to subscribe online and existing subscribers to renew/cancel their subscriptions online. Also includes online payment modules
  • Subscriber newsletter capabilities allowing a publisher to keep their subscribers up to date with important information and news relating to their particular areas of interest
  • Subscriber survey management capabilities providing a publisher with the ability to ask targeted questions of their subscriber base and, if required, publish the results of such surveys to interested parties
  • Integration to web content management solutions to provide access and entitlement information for subscribers to websites. In this way, a subscriber can be given premium access to website content over a non-subscriber; and
  • A complete suite of management reports and dashboard capabilities to allow the publishing organisation to stay in control of their subscriber base at all times.

Why Choose Silverbear's Media & Publishing Subscriber Solution

Additional modules include comprehensive event and conference management capabilities, and automatic integration with social networking sites such as facebook, linkedIn and bebo.

With Silverbear's Subscriber Management Solution at the heart of a publishing organisation's business, you can be sure that your subscribers are managed comprehensively for both traditional paper based publications and for online publications and websites.


Contact Silverbear's Media & Publishing Team

For further information on Silverbear's Media & Publishing Subcription Solution please contact us.


Reed Business Media an Publishing Case Study


 


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