Products & Services

SalesLogix CRM

We often work with SalesLogix as it is extremely widely and successfully used within business support organisations.  SalesLogix is an excellent fit for a business support agency due to its ability to model the key structure of Company-Contact, which is the structure that is supported by commercial CRM systems.  Non-commercial CRM systems, (e.g. local authority focused) often support a contact(citizen)-location(premise) structure, which fundamentally will not support the complex scenarios around company-group structure with multiple locations and multiple contacts with multiple roles – the current implementations of SalesLogix have demonstrated that it does meet deliver a scalable and flexible solution that meets the business requirements.

The following are some key strengths of the SalesLogix solution:

• 100% Web based : SalesLogix Web provides full, real-time access from anywhere in the world.
• Ease of use: The intuitive design of SalesLogix encourages rapid adoption of the system. User adoption and compliance will play a key role in the successful deployment of the system. In independent studies SalesLogix receives the highest customer satisfaction rating of any available solution.
• Speed of Deployment: SalesLogix pre-configured design, rapid development environment, and open interfaces will allow the opportunity to implement the project quicker and with less cost. In consequence the return on investment in the system will be realised earlier.
• Ease of Integration: SalesLogix commonly integrates with other front office and back office systems. This can be easily achieved through the open database communication, the published SalesLogix programming interface, through common objects, scripts, the registry and batch integration.
• Durability : Sage has over 7,000 CRM implementations, and its CRM division in the highly profitable Sage Group, the UK's largest IT and only FTSE 100 company, provides reassurance for the long-term development and consequent return on investment in the system.
• PDA Access – to enable easy access to the client information. Offline and wireless PDA clients provide quick and easy, on-the-move system access.

• Silverbear are an accredited SalesLogix Partner